Refund Policy

Refund Policy

We can offer refunds or replacements on all products we sell, in certain situations. 

Seeds

Once you receive your seeds please inspect them to be sure you are happy with the quality and quantity. Please refer to the details page for the particular variety for growing instructions. We cannot be held responsible for germination, your growing practices or end result.

Change of mind

We do not offer returns or refunds for change of mind. Please choose carefully.

Flower press

Please inspect upon delivery. Should there be a fault with the functionality or damage of the press please contact us on email posyflowers@outlook.com.au as soon as possible to discuss refund or replacement

Dahlia Tubers

Please unpack your order as soon as possible when it arrives. If you have any concerns please contact us as soon as possible.

If you suspect that your tuber is unviable (does not have an eye, or is damaged in such a way that it will not grow), or if you receive the wrong item contact us at posyflowers@outlook.com.au as soon as possible. 

We cannot be responsible for plants failing to grow once they have been planted, or if the storage instructions provided with your tuber have not been followed. 

Please email your name and multiple good quality photos with different angles of the tuber to us at

posyflowers@outlook.com.au